Shipping Policy

At Shop Ozora, we aim to deliver your purchases in a timely and efficient manner.

1. Retail Shipping Rates and Delivery Times

   • We offer free standard shipping Australia-wide for orders over $50 AUD.

   • A flat shipping fee of $10 AUD may apply for far reaching areas

   • Standard delivery times are estimated between 2-8 business days, depending on your location.

2. Retail Order Processing

   • Orders are processed within 1-2 business days after payment confirmation.

   • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Confirmation

   • Once your order is shipped, you will receive a shipping confirmation email with tracking information.

4. International Shipping

   • Wholesale or bulk purchases only (conditions apply).

5. Delays

   • While we strive to meet delivery estimates, unforeseen circumstances may cause delays. We are not liable for delays caused by external factors.

6. Shipping Address

   • Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.